Teissl Consulting GmbH
represented by Lukas Teissl

27 Old Gloucester Street
London WC1N 3AX
United Kingdom

lukas@teissl.info
www.teissl.info

1
Scope of Application and Contracting Party

These Terms and Conditions apply to all services, offers, contracts, consulting services, projects, deliveries and digital services provided by Teissl Consulting GmbH to customers.

They apply in particular to business consulting, revenue optimization, IT consulting, web development, software development, AI automation, IT security, hosting, maintenance, courses, training, escrow-related coordination, transaction coordination, accounting-/tax-structure-related coordination, as well as finance-, portfolio-, crypto-, real-estate- or investment-related information, insofar as such services are provided lawfully.

Any deviating, conflicting or supplementary terms and conditions of the customer shall apply only if the provider expressly agrees to their validity in writing. Individual written agreements, offers, service descriptions or contracts take precedence over these Terms and Conditions.

2Conclusion of Contract and Scope of Services

Unless otherwise stated, offers are valid for 14 calendar days. A contract is concluded in particular by written or electronic acceptance, electronic signature, confirmation by email or messenger, payment of an invoice or deposit, booking of an appointment, use of provided access credentials or commencement of service provision at the customer’s request.

The specific scope of services is determined by the offer, order confirmation, invoice, project plan, service description or separate contract. Website content, initial consultations, potential analyses and general information are non-binding and do not constitute a guarantee of specific results.

3Consulting Character and No Guarantee of Success

The provider performs services with reasonable professional care. Unless a specific work product or result has been expressly agreed in writing, the provider owes a service and not a specific economic, technical, tax, legal, financial or other result.

Statements regarding revenue growth, scaling, savings, returns, security, conversion, tax structure, financing, transaction security or similar results are forecasts, experience-based values or target assumptions, but not guarantees.

4Customer Cooperation Obligations

The customer shall provide all information, documents, access credentials, content, data, decisions and approvals completely, truthfully and in due time. The customer is responsible for the legality of their content, data, images, trademarks, texts, customer data, access credentials, transactions and instructions.

Delays or additional work caused by late, incomplete or incorrect cooperation by the customer shall extend deadlines accordingly and shall be remunerated additionally. The customer is responsible for appropriate backups of their systems and data, unless otherwise agreed.

5Prices, Payment and Default

The remuneration is determined by the offer, invoice or agreement. Unless otherwise stated, all prices are net prices plus applicable taxes, fees and external costs. Unless otherwise stated, invoices are payable within 14 calendar days without deduction.

For project services, the provider may require a deposit, advance payment or milestone payments. Ongoing services such as hosting, maintenance, support, licenses, retainers, monitoring or email services are payable in advance.

In the event of payment default, the provider is entitled to claim statutory default interest, reminder fees, legal enforcement costs and any further damage caused by default. The provider may suspend services, access, hosting, support, domain/email services, handovers and project work until full payment has been received. Delivery deadlines shall be extended accordingly.

6Additional Services and Hourly Rate

Changes, new requirements, additional corrections, further coordination, support, emergency assistance, technical analysis, project management, documentation or services outside the agreed scope shall be remunerated separately. Unless another hourly rate has been agreed, an hourly rate of EUR 120.00 net shall apply.

7Acceptance, Approval and Defects

Work products and deliverables must be reviewed by the customer without delay, no later than within 14 calendar days after provision, handover, publication or granting of access. If no detailed written notice of defects is submitted within this period, the work products shall be deemed accepted and approved.

Minor defects, matters of taste, subsequent change requests or new requirements do not entitle the customer to refuse acceptance. In the case of justified material defects, the provider shall first be given the opportunity to remedy them.

8Web Development, Software, AI and Digital Systems

The provider may use its own frameworks, templates, modules, source code, scripts, AI prompts, automations, workflows, libraries, server components and know-how. All rights to pre-existing, reusable or general components remain with the provider.

The customer receives, after full payment, a simple, non-transferable, perpetual right of use to the individual final result for the agreed purpose. Source code, raw data, development files, access credentials, internal documentation, proprietary modules or server configurations shall only be handed over if expressly agreed in writing.

AI systems and automations may generate incorrect, incomplete or outdated results. The customer is obliged to independently verify AI-generated content and automated results before using them for business, legal, tax, financial or otherwise relevant purposes.

9Hosting, Domains, Email and Maintenance

Hosting, domain, email, maintenance, license, monitoring and support services run for 12 months, unless otherwise agreed, and are automatically extended for a further 12 months unless terminated in text form no later than three months before the end of the term.

Third-party fees for domains, SSL, licenses, APIs, SaaS, plugins, payment services or hosting are payable in advance and are generally non-refundable after registration, renewal, activation or order. In the event of payment default, the provider may suspend services after issuing a reminder. For reactivation, an appropriate reactivation fee may be charged to business customers, generally EUR 250.00 net.

10Third-Party Providers, Partners and External Costs

Third-party providers, law firms, tax advisors, banks, trustees, payment service providers, hosting providers, cloud/AI providers, software providers, APIs, registers or authorities may be required for the provision of services. Their terms, fees and decisions apply additionally. External costs shall be borne by the customer unless expressly included in the offer.

The provider is not liable for availability, price changes, suspensions, errors, delays, account blocks, API changes, policy changes, bank or authority decisions or security incidents of third-party providers, unless such providers are vicarious agents of the provider.

11Law, Taxes, Finance, Escrow and Transactions

The provider does not provide any legal, tax, banking, insurance, investment, financial portfolio management or payment services requiring authorization, unless a specific authorization is required and expressly available. Where necessary, such matters are coordinated through qualified partners such as lawyers, tax advisors, banks, trustees or payment service providers.

Escrow, real estate, crypto, precious metals, proof-of-funds, due diligence, financing or transaction coordination is carried out only within the agreed scope. The provider does not guarantee that a transaction will be completed, financed, approved, accepted by a bank or released by authorities.

The customer is responsible for KYC, AML, sanctions, source-of-funds, tax, compliance and ownership documentation. If there are doubts regarding legality, identity, source of funds, compliance, seriousness or feasibility, the provider may refuse, suspend or terminate services.

12Commission Protection and Non-Circumvention

If the provider introduces, brokers or substantially coordinates a business opportunity, party, law firm, bank, transaction, buyer, seller, investor, object, asset, financing or structure, the customer may not use, conclude, continue or pass on such opportunity directly or indirectly to affiliated persons in order to circumvent the provider’s remuneration, commission or participation.

With respect to business customers, an agreed remuneration, commission or participation claim remains in place if, within 24 months after introduction, contact brokerage, structuring or involvement, a directly or indirectly economically comparable transaction is concluded. Further claims for damages remain reserved.

13Rights of Use, Confidentiality and References

Unless otherwise agreed, rights of use transfer only after full payment. The provider remains entitled to use general knowledge, ideas, methods, concepts, technical solutions, non-customer-specific components and know-how for other customers as well.

The parties shall treat confidential information, trade secrets, access credentials, transaction data, prices, contacts, strategies and documents confidentially. The provider may use the customer name, project and work results as a reference, provided that no confidential information is disclosed and the customer objects for justified reasons.

14Data Protection

The provider processes personal data in accordance with the applicable data protection regulations. Details are set out in the Privacy Policy. Where the provider processes personal data on behalf of the customer, the parties shall, if required, enter into a separate data processing agreement.

15Liability and Indemnification

The provider is liable without limitation in cases of intent, gross negligence, injury to life, body or health, and in cases of mandatory statutory liability. In cases of simple negligence, the provider is liable only for breach of material contractual obligations and limited to the foreseeable damage typical for the contract.

With respect to business customers, liability is limited, to the extent permitted by law, to the net remuneration paid for the affected order, but at most to the net remuneration of the last twelve months prior to the occurrence of the damage.

Liability for lost profits, indirect damages, consequential damages, data loss, business interruption, reputational damage, bank rejections, transaction cancellations, exchange-rate losses, tax disadvantages or platform suspensions is excluded with respect to business customers to the extent permitted by law.

The customer shall indemnify the provider against third-party claims arising from unlawful customer instructions, incorrect customer data, missing rights, missing consents, breaches of data protection, tax, competition, copyright, trademark, financial, sanctions or compliance obligations, or abusive use.

16Term, Termination and Project Cancellation

One-off project contracts end upon service completion, acceptance or completion of the project. Ongoing contracts run for the agreed duration. The right to extraordinary termination for good cause remains unaffected, in particular in the event of payment default, breach of cooperation obligations, false information, unlawful instructions, compliance concerns or a sustained disruption of the relationship of trust.

If the customer terminates a project prematurely or if a project is terminated for reasons attributable to the customer, services already performed, reserved resources, non-cancellable third-party costs and reasonable expenses shall be remunerated.

17Force Majeure

The provider is not liable for delays or performance obstacles caused by events beyond its control, in particular natural events, war, terrorism, pandemics, strikes, official measures, sanctions, power or internet outages, cyberattacks, failures of third-party providers, bank or payment service provider measures, or legal changes. Deadlines shall be extended accordingly.

18Applicable Law, Place of Jurisdiction and Final Provisions

To the extent permitted by law, the law of England and Wales shall apply, excluding the UN Convention on Contracts for the International Sale of Goods and international conflict-of-law rules. Mandatory consumer protection provisions of the country in which a consumer has their habitual residence remain unaffected.

The place of jurisdiction for disputes with entrepreneurs, legal entities under public law and special funds under public law shall be London, United Kingdom, to the extent permitted by law. The provider is additionally entitled to assert claims at any legally permissible place of jurisdiction.

Should individual provisions be or become invalid, the validity of the remaining provisions shall remain unaffected. The language version incorporated in the respective offer or contract shall be authoritative. If no language version is expressly specified, the German version shall apply to the extent permitted by law.